What I have done so far
Work Experience
Side Projects & Open-Source Contributions
Independent Developer
- Built and shipped multiple production-grade full-stack applications used by real users (live demos + source code publicly available).
- Deployed projects to Vercel, Netlify and Render with custom domains, CI/CD, analytics, and performance monitoring.
- Designed and open-sourced reusable component libraries and mini design systems (shadcn/ui-based) used in all projects for consistency and speed.
- Regularly optimize for Core Web Vitals and accessibility (WCAG 2.1 AA compliant).
- Streamify App – Language-learning chat app. Features include real-time video chat, friend requests, live theming, responsive UI across devices, and end-to-end encrypted messaging.
- Evently App – Full-stack event platform. Implemented authentication, CRUD event management, ticket checkout and user dashboard.
- Job Search Platform – MERN stack job board with secure authentication, job filtering and responsive design.
Viagogo
Customer service assistance / Remote
- Assisted customers with event and ticket management via phone and email, resolving inquiries efficiently.
- Handled troubleshooting, refunds, and escalations following company procedures to achieve timely resolutions.
- Collaborated with cross‑functional teams using Slack and Microsoft Teams to share ticket updates and coordinate actions.
- Documented recurring issues and provided actionable feedback to product and engineering teams.
- Maintained accurate case records and prioritised escalations to improve customer satisfaction.
Adare Manor Hotel
Kitchen supervisor / Full Time
- Supported daily kitchen operations and maintained service quality during peak periods.
- Coordinated with a team to prioritise and delegate tasks, demonstrating teamwork and time‑management transferable to Agile workflows.
- Adapted quickly to changing priorities under pressure to maintain throughput and service levels.
- Followed procedures and kept accurate records, showing attention to detail and reliability.